Helena Food Privacy Policy
1. Introduction
Welcome to Helena Food. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us.
2. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Order Information: Details about your orders, including items purchased, delivery address, and payment information.
- Account Information: If you create an account with us, we collect your username and password.
- Communication Information: Any messages or feedback you send to us.
- Usage Information: Information about how you use our website, such as your IP address, browser type, and browsing behavior.
3. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations and updates.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials, special offers, and other information that may be of interest to you. You can opt-out of marketing communications at any time.
- Personalization: To personalize your experience on our website and recommend products that may be of interest to you.
- Improvement: To improve our products, services, and website based on your feedback and usage patterns.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. How We Protect Your Information
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing agencies.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device. You can choose to accept or decline cookies through your browser settings.
7. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Objection: Object to the processing of your personal information for marketing purposes.
- Restriction: Request restriction of processing under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below.
8. Changes to This Privacy Policy
Helena Food reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Helena Food
University of Benin, Main Campus, Opposite NDDC Hostel by Hall 1, Close to Bukka
Benin City, Nigeria
Website: helenafood.net
Email: info@helenafood.net
Phone: +2347018544140
This Privacy Policy aims to inform you about how Helena Food handles your personal information. By using our services, you consent to the terms outlined in this policy.
