Helena Food Terms and Conditions

1. Introduction

Welcome to Helena Food. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. Definitions

• “We,” “us,” “our,” refers to Helena Food.
• “You,” “your,” refers to the user or visitor of our website.
• “Website,” refers to helenafood.net or any related subdomains.

3. Use of Our Website

• Eligibility: You must be at least 18 years old to use our website. By using our website, you represent and warrant that you meet this age requirement.
• Account Registration: To access certain features, you may need to create an account. You agree to provide accurate and complete information and to update your information as necessary.
• Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
• Prohibited Activities: You agree not to engage in any of the following activities:
  • Violating any applicable laws or regulations.
  • Using our website for fraudulent or deceptive purposes.
  • Interfering with or disrupting the operation of our website.
  • Posting or transmitting any harmful, offensive, or illegal content.

4. Orders and Payments

• Order Acceptance: All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
• Pricing: All prices on our website are in Nigerian Naira and are subject to change without notice. We strive to display accurate pricing, but errors may occur. In the event of a pricing error, we will notify you and provide options to proceed.
• Payments: We accept [Payment Methods]. By placing an order, you authorize us to charge the provided payment method for the total amount of your order, including any applicable taxes and fees.
• Order Confirmation: After placing an order, you will receive an email confirmation. This email serves as an acknowledgment of your order but does not constitute acceptance. A contract is formed only when we dispatch the ordered items.

5. Delivery and Returns

• Delivery: We aim to deliver your order within the estimated timeframe. However, delivery times are not guaranteed and may be affected by factors beyond our control.
• Returns and Refunds: If you are not satisfied with your order, please contact us within 2hrs of receipt. We will provide instructions for returning the item and issue a refund or replacement as appropriate.

6. Intellectual Property

• Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Helena Food or its licensors and is protected by intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Helena Food shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the relevant order.

8. Indemnification

You agree to indemnify and hold Helena Food harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our website or your violation of these Terms and Conditions.

9. Changes to These Terms

Helena Food reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of our website after any changes constitutes your acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Nigeria/Edo State]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Nigeria/Edo State].

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Helena Food

University of Benin, Main Campus, Opposite NDDC Hostel by Hall 1, Close to Bukka
Benin City, Nigeria

Website: helenafood.net

Email: info@helenafood.net

Phone: +2347018544140

These Terms and Conditions aim to provide clear guidelines for the use of Helena Food’s website and services. By using our website, you agree to comply with these terms.